Payment Options
We aim to make checkout simple and secure. Below is a quick overview of all payment options, how we process your order, and how refunds work.
Accepted payment options
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Your card or wallet may show a temporary authorization at checkout.
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You are charged when the order is confirmed.
Taxes and currency
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Prices are shown in USD unless noted.
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Sales tax is applied at checkout where required by law
Buy now, pay later
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If available, choose Afterpay or Klarna at checkout.
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Approval and payment schedule are handled by the provider.
Declines and verification
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If a payment is declined, check card details, available funds, or try another method.
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For your security we may request additional verification on some orders.
Refunds
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​Due to the consumable nature of our products, we do not accept returns or issue refunds once an order has been opened, used, or delivered. All sales are considered final at the time of purchase.
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If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue. We’ll review each case individually and, if approved, may offer a replacement or store credit at our discretion.
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Please note that we cannot offer refunds for reasons related to taste preferences, personal effects, or results, as herbal products can affect individuals differently.
Chargebacks
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If you do not recognize a charge, contact us first so we can help.
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Unresolved disputes may be handled as chargebacks with your bank.
Questions
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Need help with a payment? Contact us at [your support email] with your order number.